PSA & service management software · Australian ownedBuilt by an MSP.
Built in Adelaide.
Built to be used, not configured.

Service management for businesses that bill for their time — flat-priced, Xero-native, and running on servers we own in South Australia.

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790+
Releases since April 2026
Live
In daily production
Adelaide
Built, owned and hosted
Tracmar Today page: a technician’s routines, quick tasks and jobs for the day (demo data)

The case for it

Every feature exists because it solved a real problem on a real day.

Most platforms in this market are built by product teams estimating what a service business needs. Tracmar was built by one — while running the business it was written for, replacing HaloPSA, with the next morning's work depending on it.

Australian built. Australian owned.
Hosted in Adelaide.

Tracmar is designed, written and supported in South Australia. It runs on servers in Adelaide, owned and operated by Adelaide IT Solutions and R&N Data — not on a hyperscaler in another hemisphere, and not inside a platform owned offshore.

Your data stays in the country it was created in, under Australian law, reachable by people you can telephone. Every major competitor is owned and hosted overseas.

What it does

Clients, jobs, time, and a bill at the end.

One platform from the work landing on your desk to the invoice reaching Xero — with the personal productivity layer none of the others have.

Tracmar job list with a live SLA status on every ticket (demo data)
An SLA that measures the promise you made. On Track, At Risk, Critical and Breached — live, and paused where a status has stopped the clock.
  • Your whole day on one screenRoutines, quick tasks and the work that needs you — the reason people open Tracmar first thing rather than when a job forces them to.
  • Time that reaches the invoiceCaptured on the job, the task, the call or a timer, and pushed to Xero without being retyped — how the Xero integration works.
  • One record per clientOpen jobs, hours this month and last contact in the header wherever you opened it from.
  • Paid soonerXero drafts checked and approved in Tracmar, statements and reminders with pay-now links, and a Debtors screen that knows who usually pays late — see the money side.
  • A portal and an assistantClients send and follow their requests in a portal; TM Bot and Claude do the busywork you approve.
  • Projects, monitoring and insightLonger work tracked where the day is, and a dashboard that answers "is this week going well" without building a report.
  • Thirteen themes, chosen by each personSeven dark and six light, including High Contrast — see them all.

See the product →

Pricing

From $199 a month, flat.

Not per agent. Every feature in every plan, no seat minimum, no multi-year contract, and hiring does not change your bill. Set up for how your business already works.

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Next step

Ready to replace your PSA?

Every deployment starts with a conversation, not a signup form. We will look at how you work now, plan the migration from Halo or CSV, configure your instance, and agree a go-live date with you once we have seen your setup.

08 8358 0944

Adelaide, South Australia  ·  hello@tracmar.au

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